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FAQs

Thank you for your interest in custom invitations and stationery made for you by D&D Designs, Inc.  We look forward to working with you to designing your every occasion FABULOUSLY!!!

Please take a moment to read our frequently asked questions.  If you have further questions, please feel free to contact us.

How long does the design process take?

  • The length of the design process varies depending on the complexity of the custom stationery order.  We want you to have your dream stationery package at the end of this journey and we will work with you to accomplish this.  Four to six weeks is a good estimate of time required from start to finish for a custom stationery set for your wedding and/or upcoming event.  In special circumstances, this time can be shortened.  Check out our gallery sample page for an estimated timeline.

Do you have an order minimum?

  • No order is too small or too large.  The only request we have is that all orders stay in multiples of 5.

Do your invitations include inner and outer envelopes?

  • Yes and no.  Our basic packages are quoted with Outer Envelopes only; however, if you would like inner envelopes, we can upgrade your package accordingly.  You may also choose to upgrade to a custom-lined envelope using a coordinating paper.  You can also choose to update to a printed envelope lining as well.

Do you print addresses on the outer envelopes and RSVP envelopes?

  • Yes, we print the return addresses on the back of your outer envelopes and the front of your RSVP envelopes at no additional charge, it is part of our standard package.

  • We also offer computerized calligraphy to assist your addressing of your invitations.  We will supply you with an excel spreadsheet for you to complete and will do the rest for you.  Please inquire for a reasonable custom quote!

Are extra envelopes included?

  • Yes, you will always receive approximately 10% extra outer and inner envelopes.  You may request additional envelopes above your 10% that is included for a small additional charge.

What type of samples or proofs will you supply?

  • You will receive a mocked up proof once your design and wording has been finalized and approved.  You will receive a complete mocked up package of your wedding stationery, if all the materials are currently available.  If there are special-order items, you may only receive a portion of your stationery, or a color swatch for your final approval.

Can I add other items to my package?

  • Absolutely!!!  We will customize your package to meet your needs.  We can add some of the following items:

  • Save The Date Cards

  • Shower and Rehearsal Dinner Invitations

  • Ceremony Programs

  • Bachelor/Bachelorette Party Invitations

  • Place Cards and Place Card Holders

  • Menu Cards

  • Centerpieces for your reception or dinner party

  • Favors

  • (Almost) Anything else your heart desires...

Do you offer thermography (raised printing)?

  • Yes, we do.  Additional charges will apply based on your order.  Please inquire for an update on having your stationery embellished with thermography.

What type of paper do you use?

  • Our paper does fluctuate because each order is custom and each design has different needs.  All our white base invitations use a elegant, yet sturdy, 140# paper.  The majority of our colored cardstock is from the 65# cover family.  Our shimmer paper is typically #110 in weight.  We will only use papers that look FABULOUS and will be sensible for your wedding stationery.

Do I have to assemble all my invitations and/or stationery?

  •  What?!  You are planning an event and you have tons of extra time?  No way, you are paying us to make your custom stationery that includes ALL assembly.  We know how valuable your time is, that is why we do the hard part for you.

  • Some of the other time saving things we can do for you for a small additional charge:

  • Stuff all your envelopes

  • Address all outer and inner envelopes

  • Apply stamps for you

  • Stand in line at the post office to mail your invitations!

  • Gather RSVP and keep track of responses

  • Keep your future Mother-in-Law in check (just kidding, no money in the world could do that.)

  • Anything else you can think of, just ask...

How do I pay for my order?

  • Once you decide to commission D&D Designs, Inc. to custom make your invitations/stationery, we require a 50% non-refundable deposit of your quoted price.  Once the deposit is received, final approvals are given by you, and the signed contract is received, the production of your order begins.  The balance of your order is due upon delivery of the invitations.

  • For your convenience, we accept MasterCard, Visa, checks and cash.

Do the invitation packages price include postage?

  • No, you are responsible for all postage costs.  However, we will be happy to assist you and purchase the stamps and apply them for you.

How does your pricing structure work?

  • You can have the comfort to know that if your package price is $X.XX, then you can simply multiply that by the number of invitations you need to know exactly how much your order will be.  There are no hidden charges.  Keep in mind, if you are adding additional elements, your package price will need to be updated.  We will notify you of a new package price immediately.

  • If we need to ship your stationery to you, additional shipping charges may apply; however, we will give you an estimated shipping quote for your approval beforehand.

If you have any additional inquiries, please feel free to contact us and we will be happy to help!!!

 

 

dddesigns@swbell.net

Phone 314.283.1491
Fax 877.349.2230

D&D Designs, Inc. - By appointment only
Copyright © 2007 D&D Designs, Inc.